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Research / UI Design

Zenbo

ROLE


UI Design, Design System, UX Research, Character Development

OVERVIEW


Zenbo, a companion home robot, was an extensive 2-year project that I worked on during my time at ASUS. Responsibilities included co-leading a team of 5 UI designers for GUI designs of 30+ native apps, designing facial expressions, creating and managing Zenbo design system and participating in product research/analysis.

Project stages

The 2 years of my pregnancy with Zenbo could be broken down into 3 main phases (trimesters) -

01

Research and User Scenario Analysis

Ideation, Brainstorming, Market research & analysis, Personas, Targeted audience, Personality analysis

02

Facial Design and Character Development

Exploring different styles based on different personlities and three major iterations from hardware spec changes and user testing

03

User Interface Design

4+ months of development for 35+ apps, from ideation to design execusion to development with engineers

Phase 1: Research

I was fortunate enough to be one of the founding design team members when Zenbo was just an idea. I was involved in a long ideation process with lots of market research and analysis on modern day robots and presented insight synthesis for ASUS's envisions. I, along with 3 other UX designers, created multiple personas representing both the robot and the targeted families for preliminary design reviews directly with ASUS Chairman Jonney Shih.

We imagined where this robot could be at in a household - on a desk, on the floor,. I was specifically told to think outside of the box, as if we didn't have to worry about any potential technological constraints.

Phase 2:
Face Design

Hundreds of design proposals going to the trash and making me very upset and it was really a bottle-neck stage of my life. However, I, along with my teammates, pulled through it together and after numerous proposals we were able to find a clear direction and ultimately design a face that encompasses both cute and futuristic.

Proposal 1: Symbolic, flat, cute

Proposal 2: Abstract, neon light, 3D

Proposal 3: Futuristic, digital, more direct emotions

Final Design: Futuristic, 3D, direct and dramatic emotions, realistic

Phase 3: UI Design

Rapid brainstorming, ideating, designing, executing and implementing. It was a real tight schedule for the app design-implementation stage, so I single-handedly designed 7 in-built apps plus Zenbo UI's common interface aesthetics.

Initially my UI design proposal got chosen by the Head of Design, so I was given the responsibility to oversee my teammates, making sure other UI designers are creating UI consistent to my styleguide, and maintaining and building the common UI library. I learned a great deal and enjoyed the process a lot since I got to practice my leadership skills and lead a few designers even though I was still considered very junior.

Prior UI proposals before face design was finalized

Final UI Design

I became the lead designer creating and maintaining the Zenbo design system and all of it's UI components, giving me a chance to lead a team of 4 other UI designers to create a system of 30+ native apps using a consistent design language. Check out the Zenbo Design Style Guide that I helped write!

Blockly

This is the Zenbo programming game for children and was designed and developed within two months for the live Zenbo demo at Computex 2016. It is now a fully functional app. Watch the Computex demo video here!

ZENBO DESIGN CYCLE

I created this detailed diagram of the whole journey of Zenbo's design development and presented it to the all Zenbo product teams and the board and chief executives of ASUS. This diagram showcases the back and forth of our numerous iterations and technical challenges before we landed on our final design.

Conclusion

Thinking back on all the hardships and numerous late nights spent iterating and restarting an idea, I'd say that I'm very, very appreciative to have the opportunity to build this product. Having no professional experience in developing a product, let alone a robot, I was faced with immense pressure but in end end was able to pull through a difficult task met with a great deal of unknowns.

I not only got to elevate my design skills, I also got to learn and practice my leadership skills from co-leading a team of designers under very tight deadlines. I learned a great deal from this experience and I oftentimes say that this was the project that changed my life. Feel free to ask me more questions about Zenbo!

ONWARD TO NEXT PROJECT >

SNAPCHAT